Customer Service
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- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Newsletters
- Privacy Policy
- Complete Terms of Service
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Shipping & Delivery
NickLockard.com Remote Service, LLC. takes every step possible at maintaining quality by providing top level quality assurance, quick processing and rapid response times. Virtual Product keys will be email out as soon as the order is processed, usually that day, however you can call us to get your activation keys faster. Physical items are bound by the terms of the carrier and NickLockard.com Remote Service, LLC. takes no responsiblity for any lost, damage or stolen products cause by the carrier's negligence.
Privacy & Security
We take your privacy very serious, therefore our network systems are tested on a daily basis to ensure the highest quality data security. NickLockard.com Remote Service, LLC. maintains PCI Compliance Network and Server Systems. Your data will never shared, sold, or traded and is stored by using High Grade 256-bit AES encryption.
Returns & Replacements
All NickLockard.com Remote Service, LLC services come with a 30 Money Back Guarantee and a No Fix, No Fee guarantee. We will do whatever it takes to make it right before issuing a refund. However, all software sales are final.
Ordering
Software can be ordered direct from the site, however, other services such as web hosting, web design, PBX box and network engineering require an initial phone consultation. If ordering a remote service such as PC Optimization. PC Overhaul or Virus Removal, we highly recommend starting with a PC Diagnostics. This will allow us to quickly determine which service will best solve your issues. If you have any questions regarding the above or have any issues during check out, please contact us by phone or e-mail.
Payment, Pricing & Promotions
By making a payment signifies accepting NickLockard.com Remote Service, LLC terms of service (ToS). NickLockard.com Remote Service, LLC has the right to change all pricing and end any promotions without prior notice.
Viewing Orders
After establishing an account with NickLockard.com Remote Service, LLC, your account will keep a running list of every service, program and product you have purchased from us. Feel free to contact us if you have any questions about your user account.
Updating Account Information
Updating your account is very important. We often send email notification concerning deals, coupons along with security news. Feel free to contact us if you have any questions about updating your user account.
Newsletters
We use a Double Opt-In compliance for our newsletters which prevents your inbox from getting "spammed" from NickLockard.com Remote Service, LLC. We will not "spam" you, however, setting your filter to accept our newsletter will prevent it from going to the Spam Mailbox.
- Privacy Policy
- Your Privacy
At NickLockard.com Remote Service, LLC, we are committed to maintaining the trust and confidence of our customers as well as visitors to our web site. In particular, we want you to know that NickLockard.com Remote Service, LLC is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. In this Privacy Policy, we provide detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.
Collection and Use of Personal Information
Personal information means any information that may be used to identify you, such as, your name, title, phone number, email address, or mailing address.In general, you can browse our web site without giving us any personal information. We use several products to analyze traffic to this web site in order to understand our customer's and visitor's needs and to continually improve our site for them. We collect only anonymous, aggregate statistics.
Additional activities on our site require you to be registered—for example, to download price offers or software products. As part of the registration process, we collect additional personal information. We use that information for several general purposes: to tell you about products and services if you so request; to fulfill your request of service; to contact you if we need to obtain or provide additional information; to verify the accuracy of our records; to contact you regarding customer satisfaction surveys; and for newsletter subscriptions.
Disclosure of Personal Information
In some instances we rely on our partners outside of NickLockard.com Remote Service, LLC to fulfill projects and other requests, and provide customers and prospective customers with information about NickLockard.com Remote Service, LLC and its solutions. To do this, we may pass your information to them for that purpose only, and they are prohibited from using that information for any other purpose. NickLockard.com Remote Service, LLC sometimes hires vendor companies to provide limited services on our behalf. We provide those companies only the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
Because NickLockard.com Remote Service, LLC is a global business, your personal information may be shared with other NickLockard.com Remote Service, LLC offices or subsidiaries in the U.S. NickLockard.com Remote Service, LLC and its offices and subsidiaries are governed by this Privacy Policy and will use your personal information only as set forth in this policy.
By using our web site and providing us with your personal data, you consent to this transfer of your personal data.
NickLockard.com Remote Service, LLC may also disclose your personal information if required to do so by law or in the good faith belief that such action is necessary in connection with a sale, merger, transfer, exchange or other disposition (whether of assets, stock or otherwise) of all or a portion of a business of NickLockard.com Remote Service, LLC and/or its subsidiaries or to (1) conform to legal requirements or comply with legal process served on NickLockard.com Remote Service, LLC or this web site; (2) protect and defend the rights or property of NickLockard.com Remote Service, LLC and this web site; (3) enforce its agreements with you, or (4) act in urgent circumstances to protect personal safety or the public.
Minors and Privacy
Our web site does not offer information intended to attract minors. NickLockard.com Remote Service, LLC does not knowingly solicit personal information from minors under the age of 18.
Use of Cookies
A cookie is a small text file containing information that a web site transfers to your computer's hard disk for record-keeping purposes and allows us to analyze our site traffic patterns. A cookie can not give us access to your computer or to information beyond what you provide to us. Most web browsers automatically accept cookies; consult your browser's manual or online help if you want information on restricting or disabling the browser's handling of cookies. If you disable cookies, you can still view the publicly available information on our web site. If are using a shared computer and you have cookies turned on, be sure to log off when you finish.
Links to Other Web Sites
Our web site contains links to information on other web sites. On web sites we do not control, we cannot be responsible for the protection and privacy of any information that you provide while visiting those sites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, consult that site's privacy statement.
Access to Your Personal Information
You are entitled to access the personal information that we hold. Email your request to info@nicklockard.com. An administrative fee may be charged to your account.
Updating Your Personal Information and Unsubscribing
You may update your information or unsubscribe to general mailings at anytime by emailing info@nicklockard.com
Your Consent
By using our web site, you consent to the collection and use of the information you provide to us as outlined in this Privacy Policy. We may change this Privacy Policy from time to time and without notice. If we change our Privacy Policy, we will publish those changes on this page.
If you have any questions or concerns about our collection, use or disclosure of your personal information, please email info@nicklockard.com. For more information about this site or your visit, please email us at info@nicklockard.com
This document was last updated on: 1/31/2012


