What does 'CrossLoop Certified' mean?

The CompTIA A+ certification is the industry standard for computer support technicians. The international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting. CompTIA A+ certified technicians also have excellent customer service and communication skills to work with clients.

CompTIA A+ is part of the certification track for corporations such as Microsoft, Hewlett-Packard, Cisco and Novell. Other technology companies, including CompuCom and Ricoh, have made CompTIA A+ certification mandatory for their service technicians. More than 700,000 people worldwide have become CompTIA A+ certified since the program’s inception in 1993.

The CompTIA A+ certification exam has three separate tracks. The CompTIA A+ Essentials test, exam code 220-601, is required for each first-time applicant. All applicants then choose a test to align with one of these three designations. Candidates looking to bring their CompTIA A+ credential up to date need only to take one of the three tests below.

IT Technician: For applicants intending to work in a mobile or corporate technical environment with a high level of face-to-face client interaction. Potential job roles include IT administrator, PC technician, and Field Service Technician, as well as non-technical jobs that require understanding of computer repair issues. The exam code is 220-602.

Remote Support Technician: For applicants intending to work in a remote-based environment where client interaction, client training, operating system and connectivity issues are emphasized. Potential job roles include Remote Support Technician, Help Desk Technician and Call Center Technician. The exam code is 220-603.

Depot Technician: For applicants intending to work in environments where hardware-related activities are emphasized. Potential job roles include Depot Technician and Bench Technician. The exam code is 220-604.

The CompTIA Network+ certification is the sign of a competent networking professional. It is an international, vendor-neutral certification that proves a technician’s competency in managing, maintaining, troubleshooting, installing and configuring basic network infrastructure.

Since its introduction in 1999, more than 235,000 people have become CompTIA Network+ certified. Microsoft includes CompTIA Network+ in their Microsoft Certified Systems Administrator (MCSA) program, and other corporations such as Novell, Cisco and HP also recognize CompTIA Network+ as part of their certification tracks.

Although not a prerequisite, it is recommended that CompTIA Network+ candidates have at least nine months of experience in network support or administration or academic training, along with a CompTIA A+ certification.

The newest version of the CompTIA Network+ certification exam was launched in early 2009. IT professionals who are encouraged or required by their employers to remain current on their certifications have two options: They can take the new version of the exam, or they can take the CompTIA Network+ bridge exam, which covers the new objectives. The test, exam code BR0-002, is a 60-minute, 50-question test. A passing score is 500 on a scale of 100-900.

Nick was very professional and certainly helped with the computer error that I was having. I spent two hours w/ Norton tech support after installing Norton 360. They could not help, and sent me away. Glad I found Crossloop and the support from Nick. I am getting a full refund for the Norton 360. Thank You! SJacobsen   SandyJ 20 Jun 2009 10:27 pm	Nick fixed both my computer and my wife's computer, when McAffee failed to keep out the malware, and other nastys. We are both very happy with his patience and skill. We will absolutely call him again if we need any more assistance. CraigS 18 Jun 2009 10:13 pm	Nick was able to remove my old security, such as norton/mcafee etc.. whic failed to protect the system and he was able to clean it up and secure it.  I would recommend his services. I have used Nick twice and he is awesome! assistivetek 17 Jun 2009 06:43 pm	My security, through McAffee, failed to protect my computer from several issues. I ended up with a trojan which self-launched programs that caused numerous problems. Nick was able to quicky diagnose and correct all the issues, as well as provide me with security of a level that will save me from going through that kind of problem again. He was patient about talking me through getting things set up for him to help me, and was good about keeping in touch throughout the process of fixing the problems. I would contact Nick in a heartbeat if I need help for any other issues in the future.  ElisabethS 11 Jun 2009 08:08 pm	Nick was able to resolve problems that Norton didn't take care of...spent as much time as needed to fix not only security, but making the computer run faster! Thanks so much!   TayceS 09 Jun 2009 04:34 pm
I Had anti-virius 2009, but the support after the first visit is very good. He came back on, double checked my system and answered my questions. petes 01 Feb 2009 03:04 pm	I cannot begin to describe how much help I got from Nick. My system was a real mess. it is a mess no longer and I am smiling again. I would recommend this site for all your repairs. And the PRICE? Well, I have no complaints there either. Happy computing starts right here. Jackie inMaryland jackiel 04 Feb 2009 10:27 pm	Nick is the man! He gave my computer a complete overhaul, and it's working better than new! Highly recommend his services.  KevinM 30 Jan 2009 05:53 pm	Great info--obviously Nick cares about customer satisfaction-Dick DickE 28 Jan 2009 06:34 pm Hr.	They should call him Nick the Quick! He is fast, accurate, and trustworthy MikeM 26 Jan 2009 12:18 am
Nick has helped me very much in learning what type of problems I was having and he spent about 45 mins on the phone with me, also remotely connecting to my computer to actually show me where the problem may lie. I defantly recommend him to anyone who is having problems. His thorough searching through your computer to find the problem is a free service. 10 stars goes to Nick for his exceptional help! KourtneyD 14 Jan 2009 09:37 pm	I was very impressed with Nick and his ablility to bring my system back up to speed even though I had a slow connection. He was very thorough in explaining the importance of protecting my PC and what type of issues to look for. I feel very comfortable knowing my system is protected and how to keep it that way. I highly recommend his service. Great job, Andrew AndrewC 12 Dec 2008 10:12 pm	Mr. Lockard displayed the utmost professionalism. He explained what he was doing in layman terms and provided excellent service. He understood what the problems were and offered solutions. In short, he is a tribute to professionalism Guest Co***d 28 Nov 2008 06:34 pm	Nick saved my computer! I had Applebhebi, antiviruspro 2009, and xp antispyware 2009, and he knocked them all out. Great guy to deal with  JasonL 21 Nov 2008 11:57 pm	Great service, removed AntivirusPro2009. Will use again for sure!! This was the easiest, and the best computer service period! AmandaG 18 Nov 2008 08:07 pm